Version dated October 31, 2026
Part 1. Terms of Use
Key terms - each word means the same thing everywhere in this Agreement.
The Neurohub service (the "Service", "we") is provided by Neurohub LLC, a limited liability company registered in the State of Wyoming, USA, filing ID 2026-982414998. Registered address: 1623 Central Ave, Cheyenne, WY 82001. Neurohub is the trade name under which the company provides the Service. Contact us: support@neurohub.network.
Neurohub is a single window to AI models built by other developers: OpenAI, Anthropic, Google, xAI and others. We do not create these models and are not responsible for the content of their answers. The list of models and prices change as the developers change theirs; the current ones are always shown in the Service.
This Agreement is a public offer: the terms are the same for everyone. The contract is concluded when you tick your agreement with this Agreement during registration and your account is created. It remains in effect for as long as you have an account.
By registering, you confirm that:
Registration requires an email address, a password, a nickname and an invitation code. We do not ask for your real name, phone number or documents. One person - one account. You are responsible for keeping your password safe.
Neurohub LLC is registered in the USA and complies with US law. For this reason, the Service is not available in Cuba, Iran, North Korea, or in the Crimea, Donetsk and Luhansk regions, nor to anyone whose own country's law prohibits such services.
Using a VPN for security and privacy is allowed. Concealing your location to get around these restrictions is prohibited. If there are reasonable indications of a violation, we may refuse registration or suspend exchange and withdrawals. If access is terminated under this section and the law allows it, the unspent cash balance is returned to the address the top-up came from.
NEURO is the token of the Neurohub ecosystem: it is used to pay for AI models and other services of the platform and to take part in its programs. NEURO is not a payment instrument, a bank deposit or a share in Neurohub LLC, and it does not earn interest by itself. Bonus NEURO, once credited, are no different from other NEURO.
The ratio is 1 NEURO = USD 0.12. It may change for the future. NEURO cannot be withdrawn to a wallet directly: they can be exchanged back into USDT-USDC (Section 6).
Reverse exchange. NEURO, including bonus NEURO, can be exchanged back into USDT-USDC at the same ratio. The minimum exchange is 1 USDT-USDC. In case of violations, we may suspend reverse exchange for an individual user; funds already credited are not affected.
Withdrawals. The cash balance is withdrawn to your crypto wallet upon a request confirmed with your password.
Normally we do not ask for documents. The exception is a reasonable suspicion of money laundering, theft, fraud or sanctions evasion. In that case we may ask you to confirm where the funds came from or that you own an address.
During the check, reverse exchange and withdrawals for the account may be suspended; access to the models is preserved. A check takes up to 60 business days; it may be extended once, by another 60 business days, and only by telling you the reason. If you refuse to answer or the suspicion is not cleared, we may stop providing the Service, unless the law or a competent authority requires the funds to be withheld. Documents you send are deleted after the check, unless the law requires them to be kept longer.
Refundable: the unspent cash balance (by withdrawal), unspent NEURO (by reverse exchange), a charge for a request that produced no answer because of a failure, a double charge, and any calculation error on our side.
Not refundable: NEURO already spent (the answer was received, the service was provided), network fees, a transfer in the wrong coin or on the wrong network, a withdrawal already sent to the address you specified.
We review a disputed transaction upon an email to support@neurohub.network. We may decline claims about a transaction more than 180 days old, unless you had a good reason for not raising it earlier.
Two ways to get NEURO. You can buy NEURO at the current ratio and spend them right away. Or you can buy them with a Token Bonus - in effect at a discount: for the same amount you get 2 to 3 times more NEURO, but they are unfrozen gradually over 12 months.
How the Token Bonus works.
Why there is a discount. Neurohub pays for the discount from its revenue, including its margin on AI model usage. The Token Bonus is a bonus program: it is not a bank deposit, a savings or investment product or a loan, and we do not pay interest. The Token Bonus is set in NEURO.
Limited capacity. Since the discount is paid from our revenue, the loyalty program has a limited capacity. If Token Bonus purchases grow beyond what usage of the Service covers, we may temporarily close new Token Bonus purchases, but this will in no way affect regular top-ups without a bonus or withdrawals from the platform. Purchases already made continue on their terms.
Early closure. You can opt out of a Token Bonus before the end of its term. Send a request to support@neurohub.network: every request is considered individually.
Partner program. If you have an active Token Bonus of at least 500 NEURO, you receive partner bonuses in NEURO:
Partner bonuses are paid by Neurohub and are not taken from your partners' NEURO. Other bonuses announced in the dashboard apply only once their rules are published. It is prohibited to create multiple accounts for yourself or accounts for other people without their knowledge, to send spam, or to make false statements on our behalf. Bonuses obtained through a violation are cancelled. The partner program is not an offer of investment and not an offer of employment.
The Service may not be used for:
It is also prohibited to: create more than one account, access the Service with scripts and bots, resell access, game the Token Bonus or the partner program, interfere with the Service, or look for vulnerabilities in it without an invitation.
How we check. We do not review conversations wholesale. A review is possible upon a complaint, a report from a model developer, a request from a competent authority, or clear signs of abuse.
Consequences. We may restrict features, cancel accruals obtained through a violation, and close the account. For child sexual exploitation material, access is closed immediately and permanently and NEURO are cancelled. If a violation has caused us direct costs (for example, paying for computation for a flood of automated requests), we may withhold them.
Your requests remain yours. You give us permission only for what the service cannot work without: storing them, showing them to you and sending them to the selected model. By sending other people's texts, images or data, you confirm that you have the right to do so. We do not use your requests or the answers to train AI models.
We claim no rights to model answers and images; use them freely. Keep in mind: an answer may be inaccurate, is not unique, and does not replace a doctor, lawyer, accountant or other professional. The rules of the selected model's developer also apply to the answers.
Copyright. If you believe that content in the Service infringes your rights, write to support@neurohub.network with the subject "Copyright notice": describe the work and where it appears. We will review the notice and remove infringing content.
The code, design, the Neurohub name and logo belong to Neurohub LLC.
Change your password immediately and write to support@neurohub.network from your account's email address. At your request we will freeze withdrawals and reverse exchange and help you regain access. Cryptocurrency already sent to the network cannot be returned. We are not responsible for access that became possible because your password was shared or became known to others through your fault.
We may add and remove models and change prices, limits and features. NEURO already credited, your cash balance and active Token Bonus purchases remain yours.
We announce scheduled maintenance in advance. If something threatens money or data, we stop the Service immediately. Models may be unavailable because of failures at their developers, and transfers may be delayed by blockchain networks. During downtime your funds and data are preserved, and a charge for a request that produced no answer is refunded.
The Service is provided "as is". We do not guarantee the accuracy of model answers, uninterrupted operation, an unchanged set of models, or that the Token Bonus and the partner program will stay open or unchanged for new purchases.
We are not liable for decisions made based on model answers, lost profits, transfers to a wrong address or on the wrong network, failures of blockchain networks, exchanges and wallets, the hacking of your devices or email, or blocking by authorities.
Your responsibility. You compensate Neurohub LLC for losses and reasonable costs caused by claims of other people that result from your violation of this Agreement or of the law through the Service.
Neither party is liable for failure to perform due to force majeure: war, natural disasters, decisions of authorities, large-scale attacks, or blockchain network outages. If such an event lasts more than 60 days, either party may end the relationship, and we will return the cash balance as soon as it becomes possible.
You pay the taxes on your own transactions: we are not a tax agent.
You may stop using the Service at any time and withdraw your cash balance.
We may restrict or close access if the Agreement is violated. If the violation involves defrauding the Service or other people, the NEURO credited are cancelled. While access is restricted, no accruals are made under the Token Bonus or the partner program; if the restriction turns out to have been a mistake, we make up the accruals you missed.
Decisions to close an account or cancel NEURO are made by a person. You can challenge a decision by writing to support@neurohub.network - the case will be reviewed afresh.
We notify you by email to your account address, by an announcement in the dashboard, or by publication on this page. Anything that concerns your money, your access or changes to the terms is always also posted as an announcement in the dashboard.
Write to us at support@neurohub.network from the email address your account is registered to: this is how we know it is really you. We usually reply within 3 business days, and within 10 business days for complex matters.
Governing law and disputes. This Agreement is governed by the laws of the State of Wyoming, USA. Before going to court, write to us: we will try to resolve the matter within 30 days. Disputes that cannot be resolved this way are heard by the competent courts of the State of Wyoming. This does not take away the protection given to you by the mandatory consumer laws of your country.
Part 2. Personal Data Processing
The data is processed by Neurohub LLC (State of Wyoming, USA, filing ID 2026-982414998, 1623 Central Ave, Cheyenne, WY 82001). Questions: support@neurohub.network.
Grounds: performing our contract with you (the service cannot work without your email, password and money records), protecting the Service and its users from hacking and fraud, legal requirements (money records), and your consent (what you yourself write to AI models). We do not send marketing emails, do not sell data and do not use your data to train AI models.
We do not collect your full name, phone number, documents, bank card details, home address or date of birth.
Send requests to support@neurohub.network from your account's email address. We reply within 30 days at the latest; in a complex case the period may be extended by another 30 days, and we will tell you why.
We set three technical cookies: your sign-in token (sent only over a secure connection and not accessible to page scripts), the code of the person who invited you if you came via an invitation link (30 days), and the code of your selected language (1 year). We have no advertising or tracking cookies and no third-party analytics.
Passwords are stored as irreversible hashes, the connection is encrypted, and sign-in attempts are limited. Absolute protection does not exist. If a breach affects your data, we will contain it, notify the supervisory authority within 72 hours where required, and notify you without undue delay by email and by an announcement in the dashboard.
The Service is for adults only. If we learn that a user is under 18, we will close the account, delete the profile and conversations, cancel NEURO and return the cash balance to the top-up address or as instructed by a parent. A parent can write to support@neurohub.network.